Turn on more accessible mode
Skip Ribbon Commands
Skip to main content
Job Details

Req #●No. de réquisition●Bedarfs Nr. 20-0037
Title●Titre●Position Quality Manager
City●Ville●Stadt Billerica
State●Province/État●Bundesland MA

The Quality Manager, reporting to the Director of Operations, will lead the Quality Assurance programs for the facility. The Quality Manager will maintain the site ISO9001:2015 Quality Management System and is empowered with the organizational freedom to resolve Quality issues.


  • Ensure the risk based Quality Assurance Plan, objectives, targets and action plans are measured and managed at each level of the organization.
  • Manage and maintain QMS processes.
  • Manage and host internal, customer and third party audits. Manage / develop corrective actions addressing audit observations.
  • Facilitate Management reviews for the site.
  • Manage the Document Control Department and Incoming Inspection area.
  • Develop procedures and implement new ISO9001 standards when deemed applicable by business strategic goals or customer requirements.
  • Develop quality roadmaps and lead implementation efforts.
  • Respond to customer inquiries and issues with a pro-active partnership approach.
  • Produce customer and internal reliability/quality reports; chair RMA meetings.
  • Develop and maintain strong process controls for manufacturing and inspection.
  • Drive improvement by reducing internal and external defects, improving production yields and reducing warranty costs.
  • Assure strong root cause analysis and corrective actions are taken for nonconforming product and processes - Facilitate MRB
  • Report on KPI's deemed necessary by the business to determine RCCA's.
  • BS in Engineering or related technical discipline, with 10+ years industry experience is preferred.
  • Practical experience in the implementation of field/product quality control and assurance processes in the manufacturing industries.
  • Familiarity with ROHS
  • ASQ certifications highly preferred
  • Experience in the design and implementation of management systems certified to ISO 9001
  • Experience with opto-electronic devices is desirable
  • Hand-on knowledge of the ISO9001 application and development of processes. Effective stakeholder engagement and communication.
  • Ability to conduct ISO9001 basic awareness and requirement training.
  • Familiarity with RCA, Risk Assessments, SPC, Six Sigma, Lean, Design of Experiments and Statistics.
  • Networking and customer facing skills.
  • Adaptable to on-going changes and demands with respect to customers' requirements or market needs.
  • Ability to develop employee capabilities through coaching, setting goals, & objectives and training.
  • Visa sponsorship is not available for any position at Excelitas

Equal Opportunity/Affirmative Action Employer

Minorities/Females/Disability/Veteran/Gender Identity/Sexual Orientation

Apply Online
Send This Job to a Friend